DATA PROTECTION

Bakery Konditorei Gatterer of Paul Gatterer & Co. OHG
Gatterer family
Kiener Dorfweg 2
I-39030 Kiens​

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

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1.) Personal data

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes:

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• Processing of the commercial agent or franchise contract concluded with our company

• Further processing in the online shop

• Determination of sales figures 

Only such personal data are collected that are required for the implementation and processing of the contractual relationship or that you have made available to us voluntarily. Personal data is all data that contains individual details about personal or factual circumstances, such as name, address, e-mail address, telephone number, date of birth, age, gender, social security number,

Video recordings, photos, voice recordings of people and biometric data such as fingerprints. Sensitive data such as health data or data in connection with criminal proceedings can also be included.

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2.) Information and deletion

As a data subject, you have the right to information about your stored personal data, its origin and recipient and the purpose of data processing, as well as a right to correction, data transfer, objection, restriction of processing, as well as blocking or deletion of incorrect or inadmissibly processed data at any time.

If there are any changes to your personal data, we ask that you notify us accordingly.

You can revoke this consent at any time. A revocation means that we will no longer process your data for the above-mentioned purposes from this point in time. Please address your request for information, deletion, correction, objection and/or data transfer, in the latter case, provided that this does not involve a disproportionate effort:

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Bakery Konditorei Gatterer of Paul Gatterer & Co. OHG
Gatterer family
Kiener Dorfweg 2
I-39030 Kiens​

3.) Data security

Your personal data is protected by appropriate organizational and technical precautions. These precautions relate in particular to protection against unauthorized, illegal or accidental access, processing, loss, use and manipulation.

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Notwithstanding the efforts to comply with a consistently high level of due diligence, it cannot be ruled out that information that you provide to us via the Internet will be viewed and used by other people.

Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hack attack on e-mail account or telephone, interception of faxes). .

4.) Use of the data

The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you.

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5.) Transmission of data to third parties

In order to fulfill the contractual obligations, it may also be necessary to pass on your data to third parties (e.g. tax offices, tax consultants, auditors, insurance companies, service providers we use), courts or authorities. Your data will only be forwarded on the basis of the GDPR, in particular to fulfill our contractual obligations or on the basis of your prior consent.

Some of the above recipients of your personal data are located outside your country or process your personal data there. The level of data protection in other countries may not correspond to that in Austria. However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection or we take measures to ensure that all recipients have an adequate level of data protection.

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6.) Notification of Data Breaches

We make every effort to ensure that data breaches are recognized at an early stage and, if necessary, reported to you and the responsible supervisory authority immediately, including the respective data categories that are affected.

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7.) Data retention

Your data will not be kept for longer than is necessary to fulfill contractual or legal obligations and to defend against any liability claims.

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8.) Contact

You can reach us using the following contact details:

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Bakery Konditorei Gatterer of Paul Gatterer & Co. OHG
Gatterer family
Kiener Dorfweg 2
I-39030 Kiens​
Email: info@baeckerei-gatterer.it

9.) Instructions on legal remedies

Since we process the data in our legitimate interests, you have a right of objection if you have reasons that arise from your particular situation that speak against this processing.
In principle, you have the right to information, correction, deletion, restriction, data portability and objection. For this, please contact us.

If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, the data protection authority is responsible.

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Further information for our website data storage

We would like to point out that the IP data of the connection owner, as well as the name, address and credit card number of the buyer are stored by the web shop operator in the context of cookies for the purpose of simplifying the shopping process and for subsequent contract processing.

In addition, the following data is also stored by us for the purpose of contract processing:

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• Surname

• address

• phone number

• E-mail address

• Credit card number/account number

• information about your health

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The data you provide is required to fulfill the contract and to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax consultant to fulfill our tax obligations.

After aborting the shopping process, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the end of the tax retention period (7 years).

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The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). The data processing takes place on the basis of the legal provisions of § 96 Para. 3 TKG and Art. 6 Para. 1 lit a (consent) and/or lit b (necessary for the fulfillment of the contract) of the DSGVO.

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10.) Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

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11.) Web Analysis

Our website uses functions of the web analysis service

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Wix.com

Luxembourg Sarl

5 rue Guillaume Kroll

L - 1882 Luxembourg

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Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are saved.

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We have concluded a corresponding contract for order data processing with the provider.

Your IP address is recorded but pseudonymised immediately [e.g. by deleting the last 8 bits]. As a result, only a rough localization is possible.

Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.

Our concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, user data is pseudonymised.

User data is kept for a period of 7 years.

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12.) Newsletters

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthday, email address and postal code.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: info@baeckerei-gatterer.it

We will then immediately delete your data in connection with the newsletter dispatch.

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13.) Your Rights

In principle, you have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.